REELTEEX™ Privacy Policy

1. INTRODUCTION

Welcome to REELTEEX™.

REELTEEX™ ("REELTEEX," "Platform," "we," "us," or "our") is a messaging, audio and video calling, community engagement, and digital communication platform owned and operated by Konectddot Technologies Inc., a corporation incorporated in Delaware, United States, with business operations in Texas.

At REELTEEX, we recognize that privacy is essential to trust, safety, and meaningful communication.

Our commitment is to handle personal information responsibly, provide understandable privacy choices, and implement appropriate safeguards to protect user information.

This Privacy Policy explains how we collect, receive, use, disclose, store, retain, and otherwise process information when individuals access or use REELTEEX.

It also describes privacy rights, security practices, and ways users can contact us.

Certain features discussed below may be introduced in future product versions. The relevant provisions apply only where those features are actually offered.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information processed in connection with:

• REELTEEX mobile applications.
• The REELTEEX website.
• Individual messaging accounts.
• Audio and video communication.
• Group messaging and video conferencing.
• Family communication features.
• Community groups and channels.
• Business and professional accounts.
• Creator and livestreaming services.
• Virtual events.
• Cloud media and file storage.
• Paid subscriptions.
• Optional AI-assisted communication.
• Account verification.
• Customer service and technical support.
• Related services operated by Konectddot Technologies Inc.

Separate notices or agreements may apply to enterprise services, payment products, children-specific experiences, or other specialized offerings.

3. INFORMATION WE COLLECT

We may collect information directly from users, automatically through their interaction with the Platform, and from authorized third parties.

3.1 Account Registration Information

When users create an account, we may collect:

• Full name.
• Display name.
• Username.
• Email address.
• Telephone number.
• Profile photograph.
• Country or region.
• Preferred language.
• Login credentials or authentication records.
• Account recovery information.
• User preferences.

This information supports account registration, identification, authentication, communication, recovery, and account management.

3.2 Profile Information

Users may choose to provide additional profile details, including:

• Profile description.
• Profile image.
• Business or professional identification.
• Personal interests.
• Public links.
• Community membership information.
• Status messages.

The visibility of this information will depend on available privacy settings and the feature where information is posted.

3.3 Messages and Shared Communications

To operate messaging and related services, REELTEEX may process:

• Message content.
• Message attachments.
• Voice notes.
• Images and videos.
• Shared documents.
• Message delivery information.
• Message timestamps.
• Sender and recipient identifiers.
• Group participation details.
• Message status information.
• The accessibility of communication content depends on the service's actual security architecture.

Where a communication feature uses end-to-end encryption, we will identify that feature and explain its practical limitations.

We will not represent that every communication is end-to-end encrypted unless the technology and implementation support that statement.

Message contents may also be made available to us when users voluntarily submit them in abuse reports or support requests.

3.4 Audio and Video Calling Information

When using voice or video calling, REELTEEX may process:

• Calling account identifiers.
• Call initiation and completion times.
• Call duration.
• Call connection status.
• Internet protocol addresses.
• Network performance measurements.
• Device and application information.
• Quality and diagnostic data.

Calls will not be represented as automatically recorded or permanently stored unless such functionality is actually implemented and disclosed.

Optional recording, transcription, or AI call summaries may require notice and consent from participants under applicable law.

3.5 Contact Information

With appropriate permission, the application may access contacts stored on a user's device.

Contact information may be used to:

• Help users find existing contacts.
• Identify other REELTEEX users.
• Facilitate invitations.
• Improve contact organization.

REELTEEX will disclose what contact data, if any, is transmitted to its servers and how it is stored or retained.

Users can manage device-contact permissions through their operating system settings.

3.6 Device and Technical Information

We may automatically process:

• Device type and model.
• Operating system.
• Application version.
• Device language.
• Internet protocol address.
• Network connection type.
• Device or installation identifiers.
• Error and crash reports.
• Application performance data.
• Security and authentication logs.
• This information supports service delivery, troubleshooting, fraud prevention, and account security.

3.7 Location Information

Where location-enabled features are available and activated, we may process:

• User-submitted location details.
• Approximate location based on IP address.
• Precise device location when permission is granted.
• Shared location information.
• Location information associated with business listings or events.

Possible uses include:

• User-requested location sharing.
• Nearby service discovery.
• Event location information.
• Optional family safety tools.
• Trusted-contact alerts.
• Precise location functionality will require appropriate permissions.
• Users may disable supported location permissions and sharing controls.
• REELTEEX will not intentionally activate undisclosed continuous precise location tracking.

3.8 Business and Professional Information

Businesses and organizations may provide:

• Registered business name.
• Company contact information.
• Business address.
• Business registration information.
• Products and services.
• Business operating hours.
• Customer support details.
• Business representatives.
• Verification documentation.
• Employee or administrator account information.

We may process this information to provide business account features, verify eligible organizations, and prevent fraud.

3.9 Payment and Subscription Information

For paid services, REELTEEX or authorized payment providers may process:

• Subscription plan.
• Billing contact information.
• Billing address when required.
• Subscription status.
• Purchase records.
• Transaction references.
• Payment confirmation.
• Refund and cancellation information.
• Applicable tax information.

Payment card details may be processed directly by external payment service providers or application marketplaces.

The applicable checkout process will explain the payment provider's role and any additional terms.

3.10 Community and Creator Information

If users operate communities, channels, or creator accounts, we may process:

• Public posts.
• Membership details.
• Channel descriptions.
• Creator profile information.
• Subscriber interactions.
• Livestream-related information.
• Comments and reactions.
• Community management records.
• Moderation actions.

Information deliberately shared publicly may be accessible to users outside the original audience, depending on platform functionality.

3.11 Customer Support Information

When contacting customer support, users may provide:

• Contact details.
• Support descriptions.
• Screenshots.
• Reported content.
• Technical records.
• Correspondence.
• Relevant account details.
• We use this information to investigate requests, respond to users, and maintain appropriate records.

3.12 AI-Related Information

When AI communication tools are enabled, they may process information submitted for:

• Language translation.
• Message drafting.
• Voice-to-text conversion.
• Text-to-speech.
• Meeting summaries.
• Communication assistance.
• Customer-service automation.
• Productivity tools.

We will disclose relevant third-party AI processing, retention periods, and whether submitted content is used to train or improve AI models.

Where required, we will obtain consent before processing protected communications through optional AI tools.

3.13 Verification and Safety Information

To prevent abuse or verify identity, we may collect:

• Account verification records.
• Identity documentation where necessary.
• Fraud reports.
• Suspicious login information.
• Security alerts.
• Reports of misconduct.
• Relevant investigative records.
• Such data will be subject to access restrictions and retention controls appropriate to its sensitivity.

4. HOW WE USE PERSONAL INFORMATION

We process information for purposes that may include:

• Creating and maintaining accounts.
• Delivering messages and calls.
• Providing multimedia and file-sharing services.
• Supporting communities and group communication.
• Managing subscriptions and billing.
• Enabling business communication features.
• Providing user-requested location services.
• Supporting optional AI functionality.
• Maintaining system security.
• Detecting fraud, spam, and abuse.
• Resolving customer support requests.
• Maintaining technical reliability.
• Developing permitted product improvements.
• Communicating important platform updates.
• Enforcing lawful platform policies.
• Complying with legal obligations.
• Protecting the rights and safety of users and others.

We will not use personal information for materially incompatible purposes without an appropriate legal basis and any additional notice or consent required by law.

5. LEGAL BASES FOR PROCESSING

Where applicable privacy law requires a legal basis, we may rely on:

Contractual Necessity: Processing required to provide the communication and account services requested by users.

Consent: Processing requiring a user's specific authorization, such as certain contact permissions, location features, marketing, or optional recording and AI functionality.

Legitimate Interests: Processing necessary for permitted operational interests, including security, fraud prevention, and service improvement, following any legally required balancing assessment.

Legal Obligations: Processing required to comply with applicable laws or legally binding obligations.

Other Lawful Bases: Processing permitted under other grounds recognized by applicable law.

Users may withdraw consent where consent is the applicable legal basis, subject to lawful limitations.

6. INFORMATION SHARING AND DISCLOSURE

REELTEEX may disclose information to the following categories of recipients where appropriate:

6.1 Other Platform Users

Information may be disclosed to:

• Message recipients.
• Group participants.
• Community administrators.
• Business account representatives.
• Event participants.
• Public channel audiences.
• The information disclosed depends on the relevant features and privacy settings.

6.2 Technology and Infrastructure Providers

Authorized service providers may support:

• Cloud hosting.
• Data storage.
• Audio and video connectivity.
• Message delivery.
• Security and authentication.
• Email and notification delivery.
• Analytics.
• Customer support.
• Payment processing.
• Optional AI services.
• We will require appropriate protections from processors or vendors as applicable.

6.3 Business and Organization Administrators

Users participating in organization-managed spaces may be subject to administrative controls.

Administrators may access certain membership, workspace, and operational information according to the product's actual access-control design.

Any access to communication contents must comply with applicable disclosures, permissions, security protections, and laws.

6.4 Legal and Regulatory Authorities

We may disclose information when required by valid legal process or otherwise permitted by applicable law for legitimate safety and legal purposes.

Requests will be evaluated for appropriate legal authority and scope.

6.5 Corporate Transactions

If Konectddot Technologies Inc. participates in a merger, acquisition, restructuring, financing, or sale of relevant assets, information may be transferred where lawful and subject to appropriate safeguards.

6.6 Advertising and Third-Party Marketing

If advertising or targeted marketing technology is introduced, REELTEEX will disclose the relevant data uses, recipients, and available opt-out or consent mechanisms.

We will not claim that REELTEEX never sells or shares personal information for legally defined advertising purposes unless such a statement has been verified against actual practices.

7. DATA SECURITY

REELTEEX will seek to implement reasonable and appropriate technical, physical, and organizational protections based on the sensitivity of information and relevant risks.

Planned or applicable safeguards may include:

• Encryption during transmission.
• Encryption of stored information.
• End-to-end encryption for identified services.
• Multi-factor authentication.
• Device verification.
• Access management.
• Employee access restrictions.
• Security event monitoring.
• Secure account recovery.
• Software vulnerability management.
• Incident response procedures.
• The exact security commitments in the published policy must reflect controls actually deployed.
• No digital platform can guarantee absolute security.
• Users are encouraged to maintain secure devices, protect passwords, and promptly report suspicious activity.

8. DATA STORAGE AND RETENTION

REELTEEX will retain personal information for periods reasonably necessary to fulfill lawful business and operational purposes.

Different categories of information may have different retention periods.

These categories may include:

• Account information.
• Messages and attachments.
• Cloud-stored media.
• Call metadata.
• Security logs.
• Customer support records.
• Billing records.
• Community content.
• Abuse reports.
• Legal preservation records.
• System backups.

Retention decisions will take account of:

• The nature and sensitivity of the information.
• The purposes for which it was collected.
• User deletion requests.
• Contractual obligations.
• Security requirements.
• Applicable legal requirements.
• Established backup deletion procedures.

Specific retention periods must be established in REELTEEX's internal retention schedule and disclosed where required.

9. PRIVACY CONTROLS

Where supported by the product, users may control:

• Profile visibility.
• Online activity visibility.
• Messaging permissions.
• Calling permissions.
• Group invitation permissions.
• Contact synchronization.
• Location sharing.
• Notifications.
• Marketing preferences.
• Public content visibility.
• Optional AI features.
• Some features may require additional permissions.

The absence of a specific control in a product version will be explained rather than represented as an existing capability.

10. ACCOUNT DELETION

Users may request deletion of their account through the designated in-app process or by contacting Privacy@reelteex.com.

The intended in-app process is:

Settings → Legal & Privacy Center → Account Deletion

Before deletion, users should receive information about:

• The consequences of account deletion.
• Loss of access to eligible account content.
• The handling of paid subscriptions.
• Available data export options.
• Any necessary identity verification.
• Information that may lawfully be retained.
• Deletion will be performed according to applicable laws and verified operational procedures.
• Copies of communications already delivered to other users may remain accessible to those recipients.

Account deletion may not automatically cancel subscriptions managed by third-party application marketplaces. Users will receive the appropriate cancellation instructions.

11. DATA SUBJECT AND CONSUMER RIGHTS

Depending on jurisdiction, users may have rights to:

• Know whether personal information is processed.
• Access eligible personal information.
• Correct inaccurate information.
• Request deletion.
• Receive a copy of eligible information in a portable format.
• Withdraw consent.
• Object to certain processing.
• Restrict certain processing.
• Opt out of qualifying targeted advertising.
• Opt out of certain sales or disclosures of personal data.
• Limit certain uses of sensitive personal information.
• Appeal qualifying privacy request decisions.
• Exercise other statutory rights.

Requests can be directed to:

Privacy@reelteex.com

We may take reasonable steps to verify identity and prevent unauthorized disclosure.

Requests will be handled within applicable legal deadlines, subject to permitted exceptions.

12. CHILDREN'S PRIVACY

REELTEEX recognizes the importance of protecting children and teenagers.

The proposed general platform minimum age is 13 years, or a higher age where applicable law requires it.

REELTEEX does not intend its general communication service to be directed toward children under 13.

If a legally compliant children's service is introduced, it will be governed by appropriate parental notices, consent arrangements, age-appropriate safeguards, and other requirements.

Where REELTEEX learns that it has collected personal information from a child in violation of applicable requirements, it will take appropriate corrective action.

Family, education, and school-related features involving minors may require additional safeguards and separate disclosures.

13. UNITED STATES PRIVACY LAWS

13.1 Children's Online Privacy Protection Act (COPPA)

Where COPPA applies, REELTEEX will comply with applicable requirements governing children's personal information, including relevant notice, parental consent, security, retention, and deletion obligations.

13.2 California Consumer Privacy Act (CCPA/CPRA)

Where the California Consumer Privacy Act, as amended, applies, REELTEEX will provide the required consumer privacy notices and rights mechanisms.

Those may include disclosure of personal information categories, collection purposes, retention information, applicable recipient categories, consumer rights, opt-out mechanisms, and other statutory notices.

13.3 Texas Data Privacy and Security Act

Where the Texas Data Privacy and Security Act applies, REELTEEX will implement applicable transparency, consumer rights, security, consent, and processing requirements.

13.4 Other Applicable State Laws

REELTEEX will assess privacy, consumer protection, biometric data, breach notification, and communications laws in other states where it operates or serves users.

14. INTERNATIONAL PRIVACY AND GDPR

REELTEEX is intended to support users in multiple countries.

Where the European Union General Data Protection Regulation (GDPR) applies, we will implement applicable requirements, including:

• Transparent privacy notices.
• Lawful bases for processing.
• Data minimization.
• Purpose limitation.
• User rights.
• Appropriate security measures.
• Processor agreements.
• Lawful cross-border data transfers.
• Breach response procedures.
• Required records and assessments.
• Where applicable, we will assess requirements for an EU representative or Data Protection Officer.

Equivalent or additional obligations in the United Kingdom and other jurisdictions will be assessed separately.

15. INTERNATIONAL DATA TRANSFERS

Personal information may be processed in the United States or other countries where REELTEEX's authorized service providers operate.

Where international transfer restrictions apply, we will implement recognized legal mechanisms and appropriate safeguards.

The final notice will identify relevant processing locations and transfer mechanisms to the extent required by law.

16. COOKIES AND TRACKING TECHNOLOGIES

REELTEEX websites and applications may use:

• Essential authentication cookies.
• Security technologies.
• Preference cookies.
• Performance analytics.
• Mobile application SDKs.
• Other disclosed tracking tools.

Users will be informed about nonessential technologies and provided consent or opt-out controls where required.

A separate Cookie Policy will describe technology categories, relevant third parties, retention, and user choices.

17. ARTIFICIAL INTELLIGENCE AND AUTOMATED PROCESSING

Optional AI services may assist with communication and productivity.

Before enabling relevant services, we will explain:

• What information is processed.
• Why processing occurs.
• Whether third-party AI vendors are involved.
• Whether content is retained.
• Whether content is used for model training or improvement.
• Available consent and privacy controls.
• Relevant security limitations.

We will provide additional safeguards for communications involving sensitive or protected personal information as required.

Where automated processing creates legal or similarly significant effects, additional rights and safeguards may apply.

18. BUSINESS AND ORGANIZATION ACCOUNTS

Businesses, educational institutions, churches, nonprofits, and other organizations may use REELTEEX to communicate with individuals.

Depending on the service arrangement, the organization may be responsible for determining the purposes and means of processing its member, employee, student, or customer information.

Additional data-processing agreements may govern these relationships.

Business and organization account holders must comply with privacy and consent laws applicable to their own activities.

19. THIRD-PARTY LINKS AND INTEGRATIONS

REELTEEX may offer links or integrations with external applications and services.

Independent third-party providers may maintain separate privacy policies and practices.

Users should review those terms before sharing personal information.

20. DATA BREACHES AND SECURITY INCIDENTS

REELTEEX will establish procedures for identifying, investigating, containing, and responding to personal-data incidents.

Where legally required, affected users or competent authorities will be notified within applicable timeframes.

Incident response will depend on the relevant legal requirements, nature of the incident, and risk to individuals.

21. PRIVACY COMPLAINTS

Users may submit privacy concerns to:

Privacy@reelteex.com

Requests should include sufficient information to identify the concern without unnecessarily providing sensitive credentials.

Users may also have the right to complain to a competent privacy regulator or supervisory authority.

Nothing in this Policy prevents users from exercising legally protected complaint or enforcement rights.

22. CHANGES TO THIS PRIVACY POLICY

We may update this Policy to reflect changes in:

• Platform functionality.
• Processing practices.
• Security measures.
• Service providers.
• Legal requirements.
• Business operations.
• Updated versions will include a revision date.
• We will provide additional notice or seek new consent where required.

23. CONTACT INFORMATION

For privacy questions, requests, or complaints, contact:

• Konectddot Technologies Inc. — Owner and Operator of REELTEEX™.
• Incorporated in Delaware, USA. Operating in Texas, USA.
• Business Address: 9642 S. Kirkwood Rd, Houston, Texas 77099.
• Website: www.reelteex.com.
• Privacy Email: Privacy@reelteex.com.

REELTEEX™ — Connecting People. Empowering Communities. Communicating Without Boundaries.

© 2026 Konectddot Technologies Inc. All rights reserved.